About Us

JS Travel Insurance is part of Jade Stanley Ltd.

Who are we

Jade Stanley Ltd was launched in September 1999. The whole concept was to provide customers with instant Travel Insurance by maximizing the use of internet technology, but at the same time never losing the personal touch. We are always available by telephone from 8am to 6pm Monday to Friday on Freefone 0800 043 0020 )

Jade Stanley has now issued policies to over 750,000 customers and continues to offer first-class customer service. We aim to provide instant cover but at the same time provide full details of the policies available and the highest level of customer service. Most of our policies are sold online , however, some travel insurance is provided by us using other specialist brokers.

Our mission is to provide you with the most suitable cover for your travel needs , be it a single trip holiday , an Annual Policy , a trip that will involve you participating in a Sport or Activity or if you have any pre existing Medical conditions . We will do our utmost to make sure you have the best Policy for you .

Jade Stanley Ltd also has a bespoke Winter Sports website: www.ski-insurance.co.uk.

Our credentials

Jade Stanley Ltd is authorized and regulated by the Financial Conduct Authority, registered no. 306205 and has been since Insurance became regulated by the FCA ( formerly the FSA ) in January 2005 . For further details please go to FCA Register here

Our policies are provided by Capacity Insights on behalf of Healix Insurance Services Ltd and underwritten by Hamilton Dac . Healix are authorized and regulated by the Financial Conduct Authority, their FCA membership number is 437248 .

Offline we sell Policies through PJ Hayman < just and Voyager. Our Policies which cover Pre-existing Medical Conditions are sold through Good to go Insurance.

Jade Stanley Ltd is also registered with the Data Protection Act of 1996 and complies with all the rules and regulations that this entails. Registered no. Z5486768.

Privacy Policy

We are committed to protecting your right to privacy as a consumer of our online Travel Insurance services. It is our policy to respect the privacy of private communication. We collect information about our customers in order to help us continually improve the service we offer. We will always adhere to the UK Data Protection Legislation and is guided by the regulations of the Financial Conduct Authority. Your personal details are stored securely on servers within the United Kingdom. We also adhere to the regulations of GDPR which came into effect in May 2018 . For further on our Privacy Policy please click here

Data Collection

What data do we collect?

We will collect personal data as provided to us during the registration process, which you agree to supply us as accurate. We will also collect personal data as required to issue you with the Travel Insurance policies purchased. We use cookie technology to collect anonymous information such as number of visitors to the website, but it is purely statistical and cannot be used to identify any individual user.

We will only use the personal information we collect:

in the normal course of our business to provide the products and services you have requested.
to identify you when you contact us.
to build up a profile of your insurance requirements to determine if we can offer you a better service or more relevant products.
to send you renewal notices by e-mail or post.
for credit assessment
for statistical analysis, including automated techniques and to monitor and analyze our business.

We will disclose the personal information we collect only to:

our agents and sub-contractors to issue and administer your policy or to conduct our business
the parties involved in the underwriting of your policy
for debt tracing or fraud prevention
to customer service advisors or their equivalent
if required or compelled to do so by law.

Security Policy

We are aware how important online secure trading is to our customers. We have implemented the strictest security protocols available and continually review and update security procedures as new technologies become available.

About Secure Socket Layout (SSL)

When you are browsing on a genuine SSL server, you will see a small padlock icon at the bottom of your browser. You can view the Security Certificate by double clicking on the padlock. It is always worth doing this to check that the certificate hasn’t expired. This can be viewed once you come through to the payment page.

Your computer enters the secure area of the site and creates an encrypted link between your computer and our server. This encrypts all information passed between the two computers, preventing anyone else from reading or changing the information as it travels through the internet.

Credit Card Transactions

We use the highest level of security when taking credit card payments online. In addition, it is worthwhile to note that all United Kingdom credit cards are protected under the Consumer Credit Act (1974). This limits your maximum liability on your credit card to £50, in the event of its loss or fraudulent use. As well as that, once the credit card issuer has been notified of any loss or fraudulent use all liability ceases completely.

Please click on our Home Page for a quote or call us on 01273 773 017