Ski Insurance Claims

24 Hour Medical Claims Service Instructions

Our 24 hour medical claims service will provide immediate help if you are ill or injured during your insured trip. You can contact them 24 hours a day, 365 days a year.

Tel: +44 (0) 1444 465 579 (Lines open : 24 hours a day – every day of the year).

When calling for assistance, please quote reference number : JS Travel Insurance

Making a Claim Section

When something happens which is likely to give rise to a claim under this policy, You must either:

• Access the online claims portal at: www.imglobal.com/member/assistance/claims

NB : Make sure you name JS Travel Insurance in your drop down .

• Contact the claims department by email on travelclaims@imglobal.com

• Contact the claims department by telephone on 01444 465 581

And request a claim form from them.

The claim notification must be made within 21 days or as soon as possible after that following the incident causing the claim.

When contacting claims, please quote reference number : JS Travel Insurance